Discount Management
Create tailored promotions and boost customer engagement with ease. Manage branch-specific and global discounts with flexible controls.
Prioritizing Promotions
Understanding how discounts are applied across your network.
Local vs. Global
Admins, Product Operators, and Branch Managers can manage discounts for specific branches or across all branches. Local, branch-specific discounts always take precedence over global promotions, allowing for targeted campaigns. See the Checkout section for application details.
Discount Features
Key capabilities of the discount management system.
Branch-Specific Discounts
Admins and Branch Managers can assign discounts to specific products or quantified products for individual branches, prioritizing local branch discounts over global ones.
E.g., A Branch Manager sets a 10% discount on red apples for their store, overriding a 5% global discount.
Global Discounts
Admins and Product Operators can apply discounts across all branches for specific products, unless overridden by a branch-specific discount.
E.g., An Admin sets a 15% discount on all rice products across all branches, applied where no local discount exists.
Discount Rules
Guidelines for applying and managing discounts.
Discounts can be applied to both Products and Quantified Products, managed through a dedicated tab in the Discount section for easy selection and configuration.
Branch-specific discounts, set by Admins or Branch Managers, take precedence over global discounts for the same product, ensuring localized pricing strategies.
Admins and Product Operators can set global discounts across all branches, applied only when no branch-specific discount exists for a product.
Operators view discounts during the checkout process when scanning products, ensuring seamless application without modification permissions.
Discounts enhance customer engagement by offering tailored promotions, with visibility and management restricted by role for security and efficiency.
Access Control
Role-based permissions for discount management.
Role Permissions
4 roles configured
| Role | Add Discount | View Discount | Scope |
|---|---|---|---|
Admin | All branches and specific branches | ||
Product Operator | All branches and specific branches | ||
Branch Manager | Own branch only | ||
Operator | During checkout process only |
Discounts are managed through a dedicated tab, with branch-specific discounts taking precedence over global ones, ensuring flexible and secure promotion strategies.
What's Next?
In the next section, we will cover the inbox feature, including how to manage notifications and communications within the system.